Primo GO Base for JR 200 - PG00322

Warranty

Primo offers different warranty periods depending on the part defect ranging from 30 days to limited lifetime. For more information, go to PRIMO OWNER'S MANUAL.

Shipping & Returns

Order Confirmation

As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.

Order Shipment

If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order, we will send you tracking information within 24 hours of your order leaving the warehouse to the address you provide when checking out. If you do not receive tracking information from us within two business days of your order, feel free to follow up with us at orders@premiumpizzaovens.com

Damages

Please inspect the packaging of your item(s) when they arrive. If you notice any damage you should make not of it when signing for delivery. If your item(s) do arrive damaged, please send photos to returns@premiumpizzaovens.com and we will process an insurance claim on your behalf.

Cancellation & Refunds

All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping changes. Refunds will only be issued to the original credit card that you use when placing your order.

30-Day Return Policy

All items can be returned 30 days from date of receipt if they are in their original packaging and in the same condition they were received in. Customers are responsible for all cost associated with shipping the returned item(s). For all return enquiries, please reach out to returns@premiumpizzaovens.com.

Downloads

Download Owner's Manual

Download Assembly Instructions

Download Oval JR 200 Specifications

Download Quick Start Guide

Proposition 65

WARNING: This product can expose you to chemicals which are known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.p65Warnings.ca.gov